The Seven Ages of Marketing

The First Age – Broadcast Marketing The dawn of marketing began with broadcast – an age defined by mass media, limited consumer choice, and the dominance of big brands. Achieving mass coverage for their brand and message was the marketers’ objective…the days of the ‘mad men’…of the ‘Superbowl spot’. Messaging and offers were universal, with … Continue reading

The Marketing Hourglass Revisited

Content Channels – From Control to Proliferation

Brand owners should shift their focus from trying to ‘sell’, to gaining endorsement and evangelism for their branded content. ‘Branded content’ is anything that is created by or, significantly on behalf of a brand; this could be an advert, product website, Twitter feed, Facebook post, blog review, mobile app, mash-up video and so on. A successful … Continue reading

The Brand Engagement Cycle

In my recent post on ‘Friendtelligence – Engagement is the New Awareness‘ I put forward the view that brand engagement needs to be the key objective for brand owners and that delivering positive engagement experiences facilitates endorsement, word-of-mouth proliferation and evangelism of the brand message. I wanted to develop this thinking by presenting a model for … Continue reading

Brand Evolution

One of the key challenges facing Marketers is how to ‘create’ brands, and consequently how to build ‘value’ in those brands over time. Yet a brand doesn’t merely come into being. It must ‘evolve’ through stages in a process developing from a ‘Concept’, becoming a ‘Product’ and eventually reaching the status of a ‘Brand’. But … Continue reading

Brand Flux and the 5th ‘P’ of Marketing

The historic definition of a brand was one of consistency. The basic premise of what constituted a “brand” was the constant repetition of messages and behaviour to form a promise of future behaviour in the mind of the consumer. The limited media channels available and negligible opportunities for customer feedback or interaction meant that the … Continue reading